Return & Refund Policy

Last Updated: August 12, 2026

At Shopinow.in, we want you to be satisfied with your purchase. If you receive a product that is damaged, defective, incorrect, or otherwise eligible for return, you may request a return or refund in accordance with the terms below.

1. Return Eligibility

You may request a return if:

• The product is damaged or defective when delivered.
• You received a different product from the one you ordered.
• The product is missing essential parts or accessories.
• The product does not match the description or specifications provided on our website.

To be eligible for a return, the product should generally be unused, in its original condition, and accompanied by the original packaging, tags, accessories, and proof of purchase.

Certain products may not be eligible for return due to hygiene, safety, customization, or other applicable restrictions.

2. Return Request Period

Return requests should be submitted within 7 days of receiving the order, unless a different return period is specifically mentioned on the product page.

Please contact us as soon as possible if your order arrives damaged, defective, or incorrect. We may request photographs or videos of the product and packaging to verify the issue.

3. How to Request a Return

To request a return, contact us through:

Email: shopinow.in@gmail.com
WhatsApp: 8891113632
Instagram: @officialshopinow.in

Please provide your order number, registered contact details, reason for return, and relevant photos/videos where applicable.

Once your request is reviewed and approved, we will provide instructions for returning the product.

4. Refunds

Once the returned product is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will generally be processed to the original payment method or through another appropriate method, depending on the payment method used for the order.

The time taken for the refund to appear in your account may vary depending on your bank, payment provider, or payment method.

5. Non-Returnable Products

Returns may not be accepted for products that:

• Have been used, damaged, altered, or washed after delivery.
• Are returned without their original packaging, accessories, or tags where applicable.
• Are personalized or customized products, unless they are defective or incorrectly supplied.
• Are otherwise identified as non-returnable on the product page.

6. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us promptly with clear photographs or videos showing the product and its packaging.

After verification, we may offer a replacement, return, refund, or another suitable resolution.

7. Return Shipping

Where the return is due to a product being defective, damaged, incorrect, or otherwise eligible under this policy, Shopinow.in may arrange or reimburse return shipping as applicable.

For returns requested for other reasons, return shipping charges may be the responsibility of the customer.

8. Cancellation

Order cancellation requests should be made as soon as possible after placing the order. Once an order has been processed, dispatched, or delivered to the shipping carrier, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.

9. Contact Us

For questions regarding returns, refunds, cancellations, or exchanges, please contact:

Shopinow.in
Email: shopinow.in@gmail.com
WhatsApp: 8891113632
Instagram: @officialshopinow.in

We reserve the right to review each return or refund request and determine eligibility in accordance with this policy and applicable law.